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Device Help

How can I connect to the mobile network

Insert a SIM card into your device. Your device should automatically connect to the mobile network.

Before you begin

To connect to the mobile network, airplane mode must be turned off.

Your device is designed to connect automatically to your service provider’s mobile network after you insert your SIM card into your device. If your device doesn’t connect automatically, you can manually select the mobile network.

  1. Insert your SIM card into your device.
  2. If necessary, swipe down from the top of the screen once using two fingers, or twice using one finger.
  3. Tap  image111 - How can I connect to the mobile network> More > Cellular networks > Network carriers.
  4. Tap a network.

To turn off your mobile network connection, turn on airplane mode.