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Device Help

What should I do if my device can send message but cannot receive message when using Verizon SIM card

Please contact Verizon service to check whether you are using the old version Verizon SIM card, if yes, you need to change a new version SIM card. Message format of old version Verizon SIM card doesn’t support CMDA-less device, which is in accord with the Verizon latest requirement.